Description

At Tata AIG, I led and managed the entire Health Insurance line of business on the digital front, overseeing key initiatives like revamping product pages, implementing major website changes, and creating a new health purchase flow from scratch. I worked closely with cross-functional teams to design intuitive journeys for users, including dynamic pre-existing disease questionnaires and streamlined policy issuance flows. My contributions played a key role in enhancing the user experience, simplifying complex health processes, and driving growth in online health insurance sales.